Terms of Service

1. Agreement

By creating a Hitpoints account, accepting these terms in the app, or using an account-backed feature, you agree to these Terms of Service and the Privacy Policy. If you do not agree, do not create an account or use account-backed features.

“Hitpoints”, “we”, “us”, and “our” refer to HITPOINTS.GG PTY LTD, the developer and publisher of the Hitpoints app. Our public business address is L 7, 140 St Georges Terrace, PERTH WA 6000.

2. Eligibility

You must be at least 18 years old and legally able to enter this agreement to create or use a Hitpoints account. The current account service is intended for adult consumer fitness use and is not intended for children.

3. Your account

You must provide accurate account information, keep sign-in credentials secure, and notify us promptly if you believe your account has been compromised. You are responsible for activity performed through your account unless applicable law provides otherwise.

Email/password accounts must verify their email address before normal account-backed use. We may require recent authentication before a sensitive action.

Support-assisted deletion requires either a fresh authenticated Hitpoints session or an approved provider-backed account recovery result; email-address matching, including an Apple private-relay address, is contact evidence only; never send passwords, one-time or other authentication codes, provider tokens, recovery keys, identity documents, or unrelated health or workout content at any stage — we will never ask for them.

4. The service

Hitpoints provides skill-tree visualisation, onboarding and placement, training and workout management, progress and health-related dashboards, and optional health-platform export. An eligible account can back up and restore supported app data across devices when account cloud operations are enabled.

We may maintain, improve, change, suspend, or discontinue parts of the service. Where practical, we will give reasonable notice of a material change that significantly reduces an account-backed feature.

5. Fitness and health notice

Hitpoints is intended as a general consumer fitness and training tool. It does not provide diagnosis, treatment, emergency response, or a substitute for advice from a qualified healthcare professional.

• Exercise carries risks, including injury and serious health events.
• Consider your condition, environment, equipment, and experience before starting or changing activity.
• Stop and seek appropriate assistance if you experience pain, dizziness, breathing difficulty, or another concerning symptom.
• For an emergency, contact local emergency services.

Any score, recommendation, training adjustment, health-platform reading, export status, or progress estimate may be incomplete or inaccurate. You remain responsible for deciding whether an activity is suitable for you.

6. Acceptable use

You must not use the service unlawfully or to harm another person; access another person's account or private data; interfere with service security, integrity, or availability; introduce malicious code; or abuse account, storage, support, or deletion systems. Reverse engineering and automated access are prohibited except where applicable law expressly permits them.

7. Third-party services

Hitpoints relies on app stores, device operating systems, Firebase and Google Cloud, sign-in providers, and—when you choose to connect them—Apple Health or Google Health Connect. Their availability and separate terms and privacy practices may affect your use of Hitpoints.

Apple and Google are not responsible for Hitpoints except to the extent required by their platform terms or applicable law. TestFlight separately handles beta-testing service data under Apple's terms and privacy practices; Hitpoints' in-app analytics and Crash diagnostics choices do not control that processing.

8. Ownership and licence

Hitpoints and its software, design, branding, and supplied content are owned by us or our licensors and protected by applicable intellectual-property laws. Subject to these terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to use the app for personal, non-commercial purposes.

You retain rights you have in information you provide. You permit us to host, process, copy, and transmit it only as reasonably required to operate, secure, back up, restore, troubleshoot, and support the service as described in the Privacy Policy.

9. Suspension, termination, and account deletion

You may stop using Hitpoints at any time. In the app, open Profile, find Account, and choose Delete account. Recent authentication is required. Once accepted, the request signs you out, starts clearing account data from that device, and begins a seven-day cancellation period. Sign in during that period to cancel. Final cloud deletion runs after the period and can be delayed if processing requires operator attention.

Connected Apple authorisation or Google access is revoked or disconnected during the in-app request. Platform-owned health and calendar records remain subject to the platform's controls. Removing the app alone does not delete your cloud account.

We may restrict or suspend access where reasonably necessary to protect users or the service, investigate misuse, comply with law, or address a serious breach. Legal rights and obligations that by their nature continue after termination remain in effect.

10. Disclaimers and liability

Nothing in these terms excludes, restricts, or modifies a consumer guarantee, warranty, right, or remedy that cannot lawfully be excluded or limited.

To the extent permitted by law, the service is provided “as is” and “as available”. We do not promise uninterrupted availability, perfect accuracy, or that all data can always be recovered. To the extent permitted by law, we are not liable for indirect, incidental, special, or consequential loss arising from use of the service.

This section does not override rights available under applicable law.

11. Changes to these terms

Material updates use a new policy ID and effective date. When required, the app asks you to review and accept updated terms before continuing with account-backed features. A new version is not backdated over previously accepted text.

12. Contact

Questions can be sent to support@hitpoints.gg. Our public business address is L 7, 140 St Georges Terrace, PERTH WA 6000.